CMO CRM Caseload Report

CMO CRM Caseload Report

Title

CMO CRM Caseload Report

Description

Provides the case count and status information for each member of the Conflict Management Office team.

Data Product Type

Report

Product Active Date

August 2019

Variables / Column Headers

Table 1 – In Progress files (Unresolved, Updated, Waiting Client/Vendor/Internal)

CMO Member, Status, Initial Consultation, Mediation, Facilitated Conversations, Workplace Improvement Process, Information Session, Individual Coaching, Conflict Coaching, Dealing with Complex Employee Behaviour, Advice Coaching for Leaders, Managing Conflict, Total

 

Table 2 – Running Total (Solved, Discontinued, Updated, Unresolved, Waiting Client/Vendor/Internal)

CMO Member, Initial Consultation, Mediation, Facilitated Conversations, Workplace Improvement Process, Information Session, Case Conference, Individual Coaching, Conflict Coaching, Dealing with Complex Employee Behaviour, Advice Coaching for Leaders, Managing Conflict, Total

User Access Route

HR Analytics

Data Product Link (for approved users)

Reporting Services - CMO_caseload

HR Analytics Quick Access Group

CMO

Intended Users

Conflict Management Office, BCPSA

Program Area Authorization For User Access

Conflict Management Office, BCPSA

Access Authorization From Role(s)

Conflict Management Lead or Director, Organizational Effectiveness, BCPSA

Data Access Agreement Required?

yes

Keywords / Tags

 

Notes for Product Users

Access restricted to CMO staff, BCPSA

Change Log for Product Users