HRO Weekly (Dashboard)
- Claire Miller
Title | HRO Weekly |
|---|---|
Description | HRSS weekly statistics: HR Service Centre, HR Specialists and Recruiting and Classification teams |
Data Product Type | Dashboard |
Product Active Date | November, 2022 |
Variables / Column Headers | First Day of Week, Calls Offered, Calls Handled, Average Speed to Answer (ASA), Average Handle Time (AHT), Created Service Requests, Unassigned Service Requests, Top Five Service Requests, Created Hiring Requests, Completed Task Volume, |
User Access Route | Workforce Analytics |
Data Product Link (for approved users) | |
HR Analytics Quick Access Group | N/A |
Intended Users | BCPSA HRO line managers and the HR Operations ADMO Integrated Coordination team |
Program Area Authorization For User Access | Centralized Services Branch, BCPSA |
Access Authorization From Role(s) | ED, Centralized Services Branch (Cassandra Siebel, 2024) |
Data Access Agreement Required? | Yes |
Keywords / Tags |
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Notes for Product Users | Updated on a weekly basis for previous week’s data. |
Change Log for Product Users |
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